Xbox One Owners With Hardware Issues Get Complimentary Game

By on December 3, 2013

Xbox-One-logo

After the recent launch of next-gen console, the Xbox One, one problem became unfortunately apparent. Some Xbox One owners found they had received a defective console. While this elicited a ton of backlash and anger, Microsoft is attempting to fix the problem. According to emails from  Xbox support representatives, owners with defective consoles are being offered a free game for the inconvenience.

According to an email from Xbox customer care forwarded to Polygon, the company will let Xbox One owners with a faulty console choose from one of four titles: Dead Rising 3Forza Motorsport 5Ryse: Son of Rome or Zoo Tycoon. The titles are offered as a downloadable game so that the owners will be able to play the game.

“While a replacement console is on its way, we want to ensure our advance exchange customers can stay in the game,” a statement from Microsoft said. “We will provide each of them with a free digital download of one of the launch titles published by Microsoft Studios.”

Regarding the faulty optical drive issue, Microsoft says that it is “affecting a very small number of Xbox One customers.”

About Darth Sarah

Sarah is a journalist and an artist who lives in the city. She loves movies and television. She reads early and often. She also secretly hopes the Doctor will come and take her away, though she realizes he probably already has a dedicated companion at the moment. Sarah also helps out over at BSCkids.com, Optionated.com and our other sites!

Leave a Reply